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Temporary Order Desk Support

  • Fulltime
  • |
  • Amsterdam
  • |
  • € 2.850 - € 3.300
Temporary Order Desk Support
  • Fulltime
  • Amsterdam
  • € 2.850 - € 3.300

What you're going to do

Do you have any administrative experience within a logistics department? And are you looking for a temporary position (from the 1st of April till the end of november)?

For Samsung we are looking for an Order Desk Support. You are mainly responsible for managing all Order Management activities. For example, order entry, communication regarding order arrivals and the coordination of shipments. You will also be responsible for stock control and communication with the warehouse and the operation center.

Furthermore, as Order Desk Support, the following activities will fall under your responsibility:

  • Entering and processing customer orders in SAP, ensuring order readiness and reporting delivery information.
  • Follow-up on deliveries with customers and warehouses, ensuring delivery is on time and complete.
  • Providing open order reports.
  • Providing invoices and shipping documents to customers.
  • Organizing returns and managing rejections based on customer request, processing these in SAP.
  • Being the primary point of contact for distributors and/or installers via phone and email (primarily) regarding customer inquiries related to orders and providing timely solutions to these independently.

Order Management team (4 persons) is part of Operation Center team (25 Persons). Within the Operation Center there is close contact with the other teams (Supply Planning / Logistics / Demand Planning). The team members consist of different nationalities and there is high level of experience with Samsung systems and Airco products.

What we offer

As an Order Desk Support we offer you:

  • A challenging fulltime temporary position at Schiphol Airport at the European Headquarters of Samsung Air Conditioning;
  • A good salary based on your education and experience;
  • A travel allowance;
  • Working at a world famous, dynamic company that is known for being a good employer;
  • Access to an internal gym.

What we ask of you

  • You have at least a Bachelor degree, preferably in the direction of IBMS, logistics or supply chain;
  • You are good in Excel, experience with SAP is an advantage;
  • You have an affinity with Sales or Logistics;
  • You are flexible, able to adapt and switch between different work methods and processes;
  • You are driven to execute order management according to the "first time right" principle;
  • You are available full time on short notice.

About the company

You will be working at Samsung in the Order Management team. This team is part of Operation Center team (25 Persons). Within the Operation Center there is close contact with the other teams (Supply Planning / Logistics / Demand Planning). The team members consist of different nationalities and there is high level of experience with Samsung systems and Airco products.

Apply now

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Do you have any questions?

Get in touch with Ophelia Boerlage, one of our vacancy specialists that loves to help you further.

Ophelia Boerlage
Get in touch
Visiting address
ASA Professionals Zuid
Blaak 6
3011 TA Rotterdam

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