As a German customer representative you will answer questions about products and services related to lighting products and many more! You will be helping customers with questions coming in via telephone, e-mail or chat.
You will receive training to ensure you have all the knowledge and skills needed to be a good Brand Ambassador.
You will start working on one project but will be trained for several other projects as well in due time. This results in a very diverse working environment, there is never a dull moment!
Wie ben je?
You are comfortable working in a dynamic, international environment. You can stay calm, even when the customer does not. You have effective communication skills and are customer-oriented. You are able to anticipate the needs of our customers and then exceed their expectations with your service.
In addition, we ask the following:
Speaking and writing fluent in German and English
You have at least an MBO (vocational higher professional education) or work equivalent
You are available to work at least 16 hours per week (parttime) and get a contract
You are available to work 2 evenings per week and alternate weekends
You have a strong interest in technology and developments in this field
Over het bedrijf
International company in Enschede
Wat bieden wij jou?
A salary based on the CAO collective agreement for Contact Centres
Training to keep your knowledge and skills up-to-date
GROWTH roles and a TALENT platform to offer you the chance to develop yourself
Awesome Halloween and Christmas parties, Summer BBQ and other activities that you do not want to miss!