It is late afternoon when you arrive at the DHL Express location in Utrecht. You check in at the depot and walk to your van. First you look at your route list and go through the stops for the evening. Then you load the van logically, so every parcel is in the right place for an efficient and safe route.
Once everything is loaded, you start driving through Utrecht and the surrounding area. You follow your fixed or changing route and deliver parcels to companies and private customers. You make sure every shipment arrives on time and at the correct address. At each stop you have direct contact with receivers, answer simple questions and represent DHL Express with a friendly and professional attitude. You scan every shipment, process signatures and keep your trip data up to date, so the system always shows the right status. During your shift you follow all traffic and safety rules and handle every parcel with care. At the end of your route you return to the depot, align with colleagues and help where needed. You finish your administration, hand in your equipment and leave with a good feeling, knowing that every delivery counted today.
